Enterprise Architecture

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This substantial title is the official version of the Outsourcing Professional Body of Knowledge by IAOP (International Association of Outsourcing Professionals), in short: OPBOK. This official publication is OPBOK Version 10. This new version has been revised on these points: New appendix on applicable Rules and Regulations applicable to outsourcing.

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Corporate Social Responsibility (CSR) is about managing an organization’s impact on society and the environment through its operations, products or services and through its interaction with key stakeholders such as employees, customers, investors and suppliers.

The eSourcing Capability Model for Service Providers (eSCM-SP) is the best practices model that supports sourcing organizations successfully manage and reduce their risks and improve their capabilities across the entire sourcing life-cycle. It addresses the critical issues related to IT-enabled sourcing (eSourcing) for both outsourced and in-sourced (shared services) agreements. Each of the Model's 84 Practice is distributed along three easy to follow dimensions: Sourcing Life-cycle, Capability Area, and Capability Level, and have been applied in IT, BPO, and KPO settings.

The eSourcing Capability Model for Client Organizations (eSCM-CL) is the best practices model that enables client organizations to appraise and improve their capability to foster the development of more effective relationships and to better manage these relationships.

This ground-breaking title from the world s leading authority on contemporary contracting best practices, the IACCM (International Association for Contract and Commercial Management) delivers a lively and practical complete insight into the contracting process which is useful in both business and personal life.

This pocket guide provides a first introduction to the Open FairTM Body of Knowledge. It will be of interest to individuals who require a basic understanding of the Open Fair Body of Knowledge, and professionals who are working in roles associated with a risk analysis project, such as those responsible for information system security planning, execution, development, delivery, and operation.