Connect and integrate your commercial channels with SAP Commerce and SAP Commerce Cloud! Learn to handle content, catalogs, and orders, configure essential components, and perform support and service tasks with step-by-step instructions. Get more from your implementation by improving your customer-facing search functionality and tweaking language and currency settings. Finally, integrate SAP Commerce with your backend system and see how successful organizations apply best practices.
- Implement SAP Commerce or SAP Commerce Cloud as your e-commerce platform
- Manage orders, content and catalogs, customer experience, and more
- Explore the SAP Commerce platform and the cloud portal
In this book, you'll learn about:
Walk step by step through the core e-commerce functionality: cart management, recommendations, promotions, orders, and more. Explore industry-specific accelerators for the public sector, financial services, and other commercial enterprises.
Master process-specific settings, from merchandising to returns, and configure cross-module settings such as permissions, user groups, languages, and currencies.
- Implementation and Integration
Use the application lifecycle framework (ALF) to implement SAP Commerce. Once your system is up and running, see how to connect it with your SAP ERP, SAP S/4HANA, or SAP CRM backend.
- Order management
- Customer experience management
- Product content management
- Support and service
- Search and SEO
- Cloud services
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