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This Oracle Press guide explains in detail how to successfully implement Oracle's flagship CRM Software as a Service (SaaS) application. Written by the original CRM On Demand consulting team, the book shares best practices for planning a deployment, and offers real-world examples for designing, configuring, and maintaining Oracle CRM On Demand to meet your organizations evolving sales, marketing, and service needs.
Jeff Saenger, Tim Koehler, Louis Peters
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McGraw Hill Education India