Although retailing in its various formats has been in existence in our country from time immemorial, much of it was confined to family or mom-and-pop stores. Now, various established business corporations arebusy setting up shop and retailing goods and services in every nook and corner of India. They have a passion to be closer to consumers. At this time when the country’s retailing business is going through its phase of consolidation and modernization, there is a compelling need for those involved in retailing — and those who intend to be involved — to comprehend this phenomenon systematically so that they can
practice it perfectly. Retail Management, 5e is an effort in this direction.
Captures retailing that has changed with the times. It highlights the modern principles of Indian and International Retail Management.
Provides retail experiential learning. Contextual case studies and retailing insights have been included to render a better understanding of each functional area of Retail Management.
Blends theory with practice. This book elucidates the key operational areas of Retail Management in a practical and application oriented perspective.
Deals with every detail of retail (Retail is Detail). In this book, all the retail specialty areas of Retail Management such as Merchandising, Buying, Category Management, Retail Pricing and Visual Merchandising have been discussed in detail.
Expounds modern online retail convergence. This book addresses the growth of various online and Omni-channel retail models that serve the emerging modern consumer needs
Table of Contents
Chapter 1 Introduction to Retailing
Chapter 2 Trends in Retailing
Chapter 3 Retail Economics
Chapter 4 Retail Strategies
Chapter 5 International Retailing
Chapter 6 Retail Formats
Chapter 7 Rural Retailing in India
Chapter 8 Mall Management
Chapter 9 Merchandise Planning
Chapter 10 Buying in Retail
Chapter 11 Category Management
Chapter 12 Pricing Strategies
Chapter 13 Private Labels
Chapter 14 Supply Chain Management in Retailing
Chapter 15 Store Planning, Store Design and Store Layout
Chapter 16 Retail Location Management
Chapter 17 Retail Store Operations
Chapter 18 Retail Legislations and Taxation
Chapter 19 Human Resource Management (HRM) in Retailing
Chapter 20 Customer Service Management
Chapter 21 Role of Personal Selling in Retailing
Chapter 22 Consumer Behaviour
Chapter 23 Retail Marketing and Advertising
Chapter 24 Visual Merchandising and Displays
Chapter 25 Franchising in Retailing
Chapter 26 Retail Research
Chapter 27 Retail Management Information Systems
Chapter 28 Omni channel Retailing
Chapter 29 Online Retailing (E-Commerce)
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