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Technical Training Management: Commercial skills aligned to the provision of successful training outcomes (Paperback)

Author: CEdMA Europe

CEdMA Europe (Author)
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MRP: MRP: $35.92
Net Price: $30.54
You save: $5.39 (15%)
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Leadtime to ship in days (default): Usually ships in 2 Days
9781780174808
Price in points: 2285 points
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Description

With technical skills in ever increasing demand and software updates coming thick and fast, the need for technical training is rising rapidly. To be successful in the provision of technical training in IT requires a solid commercial understanding of how to establish, develop, control and deliver results that provide the customer with an expected return on their IT investment and deliver strong shareholder value. This book provides you with this understanding, along with guidance on applying a strong execution plan to drive customer retention, grow the technical training business, and monitor progress for continual success.

About the Author

CEdMA, the Computer Education Management Association, is a leading membership organization for training executives, managers, and professionals on a management path in technology companies. CEdMA's mission is to align education services with corporate objectives by driving customer success and adoption in a fiscally responsible way, while providing outstanding value to members.

Features

Author:
CEdMA Europe
Binding:
Paperback
Condition Type:
New
Country Origin:
UK
Edition :
1
Leadtime to ship in days (default):
Usually ships in 2 Days
Page:
302
Publisher:
BCS, The Chartered Institute for IT
Year:
2019

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