Business Etiquette shows us the art of creating a positive impression through the ABC of good manners: Appearance, Behaviour, and Communication. Shital Kakkar Mehra, one of India s best-known corporate etiquette trainers, teaches us how to create our own brand, dine with grace, mingle with ease and conduct business keeping in mind racial, gender, and cultural diversities. It s a one-stop guide to side-stepping those embarrassing slip-ups and awkward gestures, and sailing through the complexities of modern-day office life with ease.
About the Author
Shital Kakkar Mehra is one of the most experienced practitioners of corporate etiquette and international protocol in India today, having trained over three thousand executives, focusing on the specific requirements of the global Indian. Her clients include organizations like Accenture, Aditya Birla Group, Johnson & Johnson, KPMG, Oracle, Mahindra & Mahindra, Merrill Lynch and Sony Entertainment. Her articles have been published across business dailies and magazines.
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